Terms & Conditions

These Terms & Conditions (the “Terms”) govern your access to and use of the Abately website, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Services. By using the Services, you represent that you meet these requirements and that you have the right to submit any property information you provide.

2. The Services

Abately analyzes county appraisal district data and publicly available records to identify potential issues with the assessed value of a specific property. Outputs may include:

• Estimates of likely assessment overstatement and corresponding tax impact.
• Identification of miscoded property attributes, inappropriate comparable sales, and statistical anomalies.
• An evidence report suitable for use in an informal protest or Appraisal Review Board (ARB) hearing.

We do not guarantee any particular outcome, level of savings, or success rate.

3. Account information

You agree to provide accurate, current, and complete information when interacting with the Services and to keep that information up to date. You are responsible for maintaining the confidentiality of any credentials we issue and for all activity under them.

4. Acceptable use

Your use of the Services is also subject to our Acceptable Use Policy. Without limiting that policy, you may not:

• Submit information for a property you have no legal right to inquire about.
• Use the Services to harass, defame, or harm any person, including appraisal district staff.
• Reverse engineer, scrape, or attempt to extract underlying datasets, algorithms, or models from the Services beyond what the user interface permits.
• Use the Services to circumvent applicable laws or regulations.

5. Fees and payment

Some Services may be offered for a fee. Pricing, payment terms, and refund policies will be presented at the point of purchase and incorporated into these Terms by reference. Unless stated otherwise, fees are non-refundable once a report has been delivered. Abately does not charge a percentage-of-savings or contingency fee.

6. Intellectual property

The Services, including software, content, text, graphics, layouts, and trademarks, are owned by Abately or its licensors and are protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial use, or for legitimate business use related to property you own or are authorized to act for.

Reports and analyses we deliver to you may be used for the purposes of protesting your own property assessment. They may not be redistributed, resold, or used to provide services to third parties without our prior written consent.

7. Third-party content and data

The Services rely on data and methodologies published by county appraisal districts and other public sources. Abately does not control the accuracy or completeness of those sources and is not responsible for errors in them. Where the Services link to or reference third-party websites, we are not responsible for the content of those sites.

8. Disclaimers

The Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability.

Abately does not provide legal, tax, financial, or appraisal advice. The Services are not a substitute for professional advice from a licensed attorney, accountant, or appraiser. Property tax outcomes depend on facts, rules, and decision-makers outside Abately’s control.

9. Limitation of liability

To the fullest extent permitted by law, Abately and its officers, employees, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or use, arising out of or related to your use of the Services. Our aggregate liability for any claim related to the Services will not exceed the greater of (a) the amount you paid Abately in the twelve months preceding the claim, or (b) one hundred U.S. dollars (US $100).

10. Indemnification

You agree to defend, indemnify, and hold harmless Abately and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from (a) your use of the Services, (b) your violation of these Terms, or (c) your violation of any third-party right, including intellectual property and privacy rights.

11. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, including if we believe you have violated these Terms. Sections that by their nature should survive termination (including disclaimers, limitations of liability, indemnification, and dispute resolution) will survive.

12. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The exclusive venue for any dispute arising out of or related to these Terms or the Services will be the state and federal courts located in Travis County, Texas, and you consent to personal jurisdiction in those courts.

13. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance.

14. Contact